Privacy Policy

Information We Collect

When you contact us, request a quote or book our services, we may collect the following personal information:

• ◆Name
• ◆Email address
• ◆Phone number
• ◆Event date, location and type
• ◆Estimated guest numbers
• ◆Any details you include in a message or special request

We may also collect non-personal information through our website, including browser type, device type, pages visited and general location data through cookies and analytics tools.

How We Use Your Information

We use your personal information to:

• ◆Respond to enquiries and quote requests
• ◆Confirm and manage event bookings
• ◆Communicate with you about your event or booking
• ◆Improve our website and services
• ◆Send follow-up communications related to your booking

We will not use your personal information for marketing purposes without your consent.

How We Store And Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access or disclosure. Personal information is stored securely and only accessed by authorised personnel for the purposes outlined above.

Sharing Your Information

We do not sell, rent or trade your personal information to third parties.

We may share your information with:

• ◆Third-party service providers who assist in operating our website, processing bookings or delivering our services (e.g. web hosting, payment processing, email platforms)
• ◆Government or regulatory authorities if required by law

Any third-party providers we work with are required to handle your information in accordance with applicable privacy laws.

Cookies And Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect non-personal data about how visitors use our site. This helps us understand traffic patterns and improve the user experience.

You can manage cookie preferences through your browser settings.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• ◆Access the personal information we hold about you
• ◆Request correction of any inaccurate or outdated information
• ◆Request deletion of your personal information where applicable
• ◆Opt out of any marketing communications

To make a request, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes To This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.